Returns & Exchanges
At Childsplay Clothing, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period for all unworn designer items with original tags attached. Please ensure all footwear is returned in its original, undamaged designer box to qualify for a full refund or exchange.
Return Process
- 1.Request a Return
Log into your account portal or use our guest return link to select the items you wish to send back and receive your unique Return Authorization Number.
- 2.Prepare Your Package
Carefully place the items in their original designer packaging and secure them inside a sturdy mailing box to prevent damage during transit.
- 3.Ship Your Items
Attach the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier point, ensuring you retain your proof of postage.
- 4.Quality Check & Refund
Once our warehouse team inspects the returned items for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.